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Fequently Asked Questions
What products does Desi Mati deliver?
Desi Mati delivers a complete range of fresh fruits and vegetables, including leafy greens, exotic produce, and seasonal varieties. We also offer curated family packs and combo packs to meet everyday household needs.
How do you ensure freshness and quality?
We follow a strict “farm-to-home” approach. All produce is procured fresh from farmers and mandis on the same day and delivered directly to consumers without long storage, ensuring natural freshness and quality.
Are your products sourced directly from farmers?
Yes. Our produce is sourced directly from farmers and from local mandis, where farmers and farmer groups bring their fresh harvest daily. This ensures authenticity and supports local growers.
What safety and hygiene measures do you follow?
We handle all produce with care, maintaining proper hygiene standards during procurement, packaging, and delivery. Our eco-friendly packaging also ensures safe handling of fresh produce.
Is there a minimum order value?
No, there is no minimum order value. You can order as per your requirement, whether it is a single item or a complete household basket.
Which cities do you deliver to?
Currently, we serve consumers across Madhya Pradesh, Pune, Delhi, and Mumbai. We are expanding rapidly and aim to reach more cities across India.
What is the delivery timeline?
Since we buy directly from farmers and mandis daily, all deliveries are fulfilled on the same day or the very next day, depending on location. This ensures every order is fresh from the farm.
Do you offer subscription plans?
Yes, we offer flexible subscription packs for households, enabling consumers to receive fresh fruits and vegetables on a regular basis without placing repeated orders.
Do you provide organic produce?
Alongside regular produce, we also offer organically grown fruits and vegetables depending on seasonal availability.
What payment options are available?
Consumers can pay via all major digital payment methods, including UPI, debit/credit cards, wallets, and net banking.
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